LEGAL REFERENCE

Our Terms Shape Your Account

These Terms & Conditions govern your rajajudi account, gameplay and payouts. We've written them to be clear about what you can expect from us, what we need from...

Account RulesGameplay PolicyPayout TermsDispute ResolutionIndonesia Compliance
rajajudi Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Policy Questions & Support

Team online

Live Chat

Our support team is available 24/7 to clarify any term, explain account rules or help you understand your rights and obligations under these conditions.

Email Support

Send detailed questions about these Terms & Conditions to our compliance team. We respond within 24 hours with clear explanations tailored to your account situation.

Account Settings

Review your account agreement, Deposit references and gameplay history directly in your account dashboard. All policy-related settings are accessible and editable by you.

WHY VISITORS TRUST US

Why These Terms Matter

Transparent Rules

Every term is written to protect both your account and our platform. No hidden clauses. No surprise restrictions. You know...

Account Security

Our terms define how we protect your login, your funds and your personal data. We outline what you must do...

Fair Gameplay

These conditions establish the rules for game fairness, RTP disclosure and dispute handling. You have recourse if something goes wrong...

Payment Clarity

Terms spell out how deposits via DANA, OVO, GoPay and QRIS are processed, when withdrawals are approved and what fees...

Dispute Path

If you disagree with a payout decision or account action, these terms define your right to appeal, the evidence we'll...

Legal Standing

These Terms & Conditions are your legal agreement with rajajudi. They define your rights, our obligations and the framework for...

PLATFORM COMPARISON

Consistency Across Our Policies

01

Privacy Policy

Works alongside these Terms. Covers how we collect, store and use your personal data. Both documents must be read together for full account understanding.

02

Responsible Gameplay

Separate policy outlining account limits, Account closure options and support resources. Referenced in these Terms as part of your account agreement.

03

Bonus Terms

Promotions and bonus offers are governed by separate bonus terms, which incorporate these core Terms & Conditions as the foundation for all account activity.

04

Payment Policy

Details deposit and withdrawal procedures for DANA, OVO, GoPay and QRIS. Sits within these Terms as the operational framework for your account funding.

05

Dispute Resolution

Our formal complaints process is defined here and expanded in a separate Dispute Policy. Both outline your rights and our commitment to fair resolution.

06

AML & KYC

Anti-money laundering and know-your-customer requirements are embedded in these Terms. We verify your identity to comply with local and international law.

07

Account Closure

Terms outline how you can close your account and what happens to your funds. Also covered in our Account Management Policy for step-by-step guidance.

What These Terms Protect

Your Account Access

Terms define who can open an account, what information you must provide and how we verify your identity. Your account is yours alone and cannot be transferred.

Gameplay Integrity

We commit to fair games, transparent odds and real-time payout processing. Terms outline our RTP standards and your right to dispute any game outcome.

Fund Safety

Your deposits are held in segregated accounts. Terms guarantee that your money is yours and outline exactly when and how withdrawals are processed to your wallet.

Dispute Rights

If you believe a payout was incorrect or a game malfunctioned, these terms give you the right to file a complaint and receive a formal investigation within 14 days.

Data Protection

Terms commit us to protecting your personal information and outline how we use encryption, secure servers and staff training to keep your data safe.

Termination Clarity

We explain when and why we might close an account, what happens to your funds if we do and your right to appeal any account closure decision.

Terms & Conditions Questions

Yes. These Terms & Conditions are the legal agreement between you and rajajudi. You confirm acceptance when you click 'I Agree' during account creation. You can review them anytime in your account settings or on this page.

We'll contact you first to clarify the issue. Minor breaches may result in a warning. Serious violations—like fraud, underage play or money laundering—can lead to account suspension or closure and forfeiture of funds.

No. We'll notify you of any material changes via email or in-app message at least 30 days before they take effect. You can accept the new terms or close your account. Continued play means you accept the updates.

File a dispute through our support team within 30 days of the transaction. We'll investigate and respond within 14 days. If you're still unsatisfied, you have the right to escalate to our formal complaints process.

Your deposits are held in segregated accounts separate from our operating funds. In the unlikely event of closure, your money is protected and will be returned to your payment method within 30 days.

Yes. You can request account closure anytime through your settings or by contacting support. Any remaining balance will be withdrawn to your original payment method within 5 business days.

Yes. Whether you play on our website, mobile app or any rajajudi platform, these Terms & Conditions apply equally. Your account and funds are the same across all devices.